Order Cancellation Policy
Last updated: June 17, 2026
At SwiftCycle, we understand that plans can change. Please review our order cancellation policy below.
Order Cancellation Window
Orders may be canceled within 12 hours of being placed.
If your order has not yet been processed or shipped, we will cancel it and issue a full refund.
Orders Already Processed or Shipped
Once an order has been processed, prepared for shipment, or shipped, it can no longer be canceled.
In this case, you may request a return according to our 30-day Return Policy and 14-day Refund Policy.
How to Request a Cancellation
To request an order cancellation, please contact us as soon as possible and provide:
- Your full name
- Your order number
- The email address used for the order
- Your cancellation request
Refunds for Canceled Orders
Approved cancellations will be refunded to your original payment method.
Please allow 5–10 business days for the refund to appear, depending on your payment provider.
Contact Information
SwiftCycle
📍 7083 Hollywood Blvd, Los Angeles, California 90028, United States
📞 +1 (831) 555-5235
If you have any questions regarding order cancellations, please contact our customer support team.
